Return Policy

We stand behind everything we sell. If you're not satisfied with your Love Groomers purchase for any reason at any time, you can return your new/unused merchandise for a replacement or refund with no questions asked. Simply send a copy of your invoice along with the item number(s) that you do not want and the reason for the return to the address below.  We will issue a credit for the retail price of the returned item(s).

The Love Groomers Satisfaction Guarantee policy doesn't cover ordinary wear and tear, or damage caused by improper use or accidents.

Send returns to:

Love Groomers Returns Goods Department
12955 Enterprise Way
Bridgeton, MO 63044

FAQ’S

How long does it take to process my return?

Returns are processed the same day received back in our warehouse.

How long after purchase can I return an item?

Items are accepted for returns up to 1 year after the purchase date.

How should I package the items I am returning?

Package your return items in a shipping appropriate box that will ensure the items arrive safely.

How will I be refunded?

Your refund will be returned to you using the same payment method originally used when ordering the items.

Who do I contact about my return?

You can contact customer service at customerservice@lovegroomers.com or call 1-844-610-1005 about any questions or concerns with your return.